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AES WARRANTY POLICY:

The warranty applies to all electronic components sold by AES, which are operated in accordance with the product and operational specifications.
AES agrees to transfer to Customer whatever transferable warranties AES receives from the manufacturer of products sold to Customer.
AES extends a one year limited warranty for the products it sells. Nevertheless if product does not meet manufacturer's specifications, AES has the option to (a) repair the product, (b) replace the product at no cost to Customer; or (c) refund Customer's purchase price.
This warranty is contingent upon proper storage and handling of the product and does not cover products that have been subjected to physical abuse or electrical stress from improper handling and storage of Electro Static Discharge (“ESD”) sensitive products. All ESD sensitive products must be stored per manufacturer’s recommendations. In the event the product fails a test report, this test report and product must be sent to AES for evaluation along with a copy of Customer’s ESD storage and handling procedure, subject to AES’s ACCEPTANCE OF PRODUCTS AND PRODUCT RETURNS policy as stated herein.
In addition thereto, Customer's obligations and AES’s remedies with respect to defective or nonconforming products, are solely and exclusively as stated herein. No warranty will apply if the product has been subject to misuse, static discharge, improper storage or handling, non-adherence to ESD storage and handling procedures, neglect, accident, modification, or has been soldered or altered in any way whatsoever.

POLICIES / Warranty

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